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FIND ALL THE ANSWERS TO YOUR QUESTIONS
GENERAL
DEEP EX FREQUENTLY ASKED QUESTIONS
Troubleshooting
Analysis Methods and Verification
Common questions & issues
There are a couple of reasons why this might happen:
- Your Windows drivers need to be updated. You can run the following file, which is supplementary driver:
Update Windows CBIOS
Usually this driver upgrade resolves the issue and the software can be accessed normally. The same driver upgrade can assist the Windows in your device to recognise the USB key.
In case it's not recognized immediately, or there is an exclamation mark in the device manager of the Operating System for the "Crypto-Box 2 USB" device please let us know, so that we can offer further assistance.
- Another instance of the software is still open, or the software was not closed properly.
You cannot run 2 instances of the same program. Please take a look at your task bar in case the program is already open. If not, you can take a look at the device's Task Manager. If the program appears open in the background, you can try to force stop it from the Task Manager and try to open it again.
- You had an external monitor with higher resolution previously connected.
Hover mouse over the taskbar button, wait for the preview small window to appear, right click, select to move the window.
Bring it in view either with arrow keys or with the mouse. Arrow keys tend to work better. (try left and up)
If you see in the Analysis Methods only the LEM option as available, it means that probably during the first use of the program you selected the option to lock all other methods.
To reverse that, you can do the following:
1. Open the Documents folder in your pc and locate a subfolder named DeepEXTemporaryFiles
2. Locate and delete a file named AnalysisStartMethod
3. Open the software. A window will pop up, asking you to select which method will be selected each time you open the program (i would recommend to keep selected the option for LEM, as it is the method that you should run first in most cases, but this is up to you).
At this point, please make sure that the option far down in this window is NOT SELECTED - this is the option that locks all other methods and allows the use of LEM only.
GENERAL
Deep FND FREQUENTLY ASKED QUESTIONS
Common questions
Pile Types & Codes
DeepFND and HelixPile are two similar, powerful software programs for the design and evaluation pile foundations. The programs can perform structural and geotechnical, lateral, and axial analysis of any foundation pile (single piles, pile groups and pile rafts).The only difference between the two programs is the available pile types. DeepFND can design all pile sections and pile types (helical and non-helical – drilled, driven, caissons, micropiles, CFA piles and more), whereas HelixPile can design only helical piles.
Our foundation piles design software DeepFND and HelixPile can perform axial and lateral analysis of any pile type. The programs can calculate the pile shaft resistance and the bearing capacity of the piles, taking into consideration the pile installation method. In addition, the software can do lateral pile analysis, calculating the pile displacements, moment and shear diagrams for any applied load combination on the pile head.
DeepFND and HelixPile software have implemented several structural codes used worldwide. The software do all calculations according to the selected standard and calculate the pile moment and shear capacities. All structural design checks and equations can be included in the software reports.
Figure: Pile Moment, Shear and Displacement Diagrams - DeepFND
Our foundation pile design software can design single foundation piles, pile groups and pile rafts.
The following pile cap shapes are available:
Rectangular Pile Caps
Triangular Pile Caps
Circular Pile Caps
Hexagonal Pile Caps
Octagonal Pile Caps
User-Defined Perimeter Pile Caps
Pile Rafts
The user can create a concrete cap of any shape and define the pile configuration (pile locations and structural sections). The program can calculate the load that is transfered on each pile, considering the pile location and analyze all piles.
Figure: A Rectangular Cap with Concrete Piles - DeepFND
Figure: A Circular Cap with Helical Piles - DeepFND and HelixPile
MAIN DEEP EX QUESTIONS
Troubleshooting
Analysis Methods and Verification
Common questions & issues
Using DeepEX - Software Capabilities
Project Types - Wall Section Options in DeepEX
Model Optimization
Pile Types & Codes
There are a couple of reasons why this might happen:
- Your Windows drivers need to be updated. You can run the following file, which is supplementary driver:
Update Windows CBIOS
Usually this driver upgrade resolves the issue and the software can be accessed normally. The same driver upgrade can assist the Windows in your device to recognise the USB key.
In case it's not recognized immediately, or there is an exclamation mark in the device manager of the Operating System for the "Crypto-Box 2 USB" device please let us know, so that we can offer further assistance.
- Another instance of the software is still open, or the software was not closed properly.
You cannot run 2 instances of the same program. Please take a look at your task bar in case the program is already open. If not, you can take a look at the device's Task Manager. If the program appears open in the background, you can try to force stop it from the Task Manager and try to open it again.
- You had an external monitor with higher resolution previously connected.
Hover mouse over the taskbar button, wait for the preview small window to appear, right click, select to move the window.
Bring it in view either with arrow keys or with the mouse. Arrow keys tend to work better. (try left and up)
If you see in the Analysis Methods only the LEM option as available, it means that probably during the first use of the program you selected the option to lock all other methods.
To reverse that, you can do the following:
1. Open the Documents folder in your pc and locate a subfolder named DeepEXTemporaryFiles
2. Locate and delete a file named AnalysisStartMethod
3. Open the software. A window will pop up, asking you to select which method will be selected each time you open the program (i would recommend to keep selected the option for LEM, as it is the method that you should run first in most cases, but this is up to you).
At this point, please make sure that the option far down in this window is NOT SELECTED - this is the option that locks all other methods and allows the use of LEM only.
DEEPEX
MAIN Deep FND QUESTIONS
Pile Types, Project Types & Design Codes
DeepFND software is designed to handle a wide variety of pile types, making it versatile and efficient for deep foundation design and analysis. Within minutes, the software can perform both axial and lateral pile analysis, as well as structural design for different types of piles. Whether you're working with traditional or more specialized pile systems, DeepFND offers robust design capabilities. One of DeepFND’s key features is its ability to recognize the material type of the pile and automatically apply the relevant structural code. These include major standards such as the International Building Code (IBC), AASHTO, ACI, Eurocode 2, Eurocode 3, NTC, AISC, Canadian standards, Australian codes, Chinese codes, and many more. This ensures that the software computes structural capacities accurately and performs all required structural checks in compliance with the selected code.
Pile Types Available in DeepFND
DeepFND provides users with a comprehensive range of pile types and configurations. These can be quickly defined using the model wizard, where you can specify wall section properties such as dimensions, reinforcement, and material characteristics. Below are the main pile types that DeepFND supports:
1. Helical Piles
Supported shapes: Pipes, square solid, and square hollow sections.
In DeepFND, helical piles can be customized with an unlimited number of helix configurations to meet your project requirements.
Additional options: You can choose to grout the piles for improved capacity and apply external casing to the pile head to further enhance its lateral capacity.
2. Non-Helical Piles
Types: DeepFND supports a variety of common piles, including drilled shafts, driven piles, CFA piles, caissons, and more.
Shapes: These piles can be modeled in different geometric forms such as circular, square, hollow, and octagonal sections.
Materials: You can simulate piles made from reinforced concrete, structural steel, or timber (wood).
Special configurations: Non-helical piles can also be designed as belled piles for increased bearing capacity at the base. In addition, DeepFND allows for composite pile sections where the shape or material of the pile can change along its depth.
For timber piles, the software can generate tapered sections to account for naturally varying dimensions.
3. Stone Columns
Stone columns are another type of foundation that DeepFND can simulate, including configurations with mechanically stabilized earth (MSE) grids such as geotextiles and geogrids to reinforce the structure.
Full List of Supported Pile Types:
Helical piles (pipes, square solid, or square hollow sections)
Reinforced concrete piles (circular or square sections)
Prestressed concrete piles, including those with GFRP (Glass Fiber Reinforced Polymer) or CFRP (Carbon Fiber Reinforced Polymer) reinforcements
Steel piles (H-piles, pipes, channel sections)
Belled type piles
Timber piles (tapered or straight wood piles)
Steel core piles
Composite piles (with varying sections along the depth)
Stone columns with MSE grid reinforcement
DeepFND’s comprehensive suite of supported pile types and configurations ensures that it can meet the demands of any deep foundation project, providing the flexibility and precision needed for modern engineering designs. Whether you're designing simple or complex foundations, the software is equipped to handle your project with ease.
Need more information? Contact us at support@deepexcavation.com
DeepFND and HelixPile are two similar, powerful software programs for the design and evaluation pile foundations. The programs can perform structural and geotechnical, lateral, and axial analysis of any foundation pile (single piles, pile groups and pile rafts).
The only difference between the two programs is the available pile types. DeepFND can design all pile sections and pile types (helical and non-helical – drilled, driven, caissons, micropiles, CFA piles and more), whereas HelixPile can design only helical piles.
Our foundation piles design software DeepFND and HelixPile can perform axial and lateral analysis of any pile type. The programs can calculate the pile shaft resistance and the bearing capacity of the piles, taking into consideration the pile installation method.
In addition, the software can do lateral pile analysis, calculating the pile displacements, moment and shear diagrams for any applied load combination on the pile head.
DeepFND and HelixPile software have implemented several structural codes used worldwide. The software do all calculations according to the selected standard and calculate the pile moment and shear capacities. All structural design checks and equations can be included in the software reports.
Figure: Pile Moment, Shear and Displacement Diagrams - DeepFND
Our foundation pile design software can design single foundation piles, pile groups and pile rafts.
The following pile cap shapes are available:
Rectangular Pile Caps
Triangular Pile Caps
Circular Pile Caps
Hexagonal Pile Caps
Octagonal Pile Caps
User-Defined Perimeter Pile Caps
Pile Rafts
The user can create a concrete cap of any shape and define the pile configuration (pile locations and structural sections). The program can calculate the load that is transfered on each pile, considering the pile location and analyze all piles.
Figure: A Rectangular Cap with Concrete Piles - DeepFND
Figure: A Circular Cap with Helical Piles - DeepFND and HelixPile
The following interational structural design codes are implemented in our software and allow the design of any pile structural section (Steel, Concrete, Timber Sections):
ACI 318-11 and 318-19 (Reinforced Concrere Members)
ASD 1989 (Allowable Stress Design - Steel Members)
AASHTO LRFD 13th Edition (Steel Members)
AISC 360 and 360-Allowable (2010 and 2016)
Australian Standards (AS 3600, AS/NZS 4100)
EUROCODE 2, 3 and 8 Specifications - Several national annexes are implemented
In order to change the software default settings, the user account has to have admin rights in the device, since the default file is located in the pc program files. The procedure is to start the software as administrator, open the Settings dialog from the Help tab and press to set the current project as default.
Please review the steps below:
A. With the software closed, take the mouse over the software icon in your Desktop and RIGHT-CLICK on it.
B. From the menu that appears, please select to run the software as administrator.
C. Then, the Default settings dialog can be accessed in the Help tab of the software, perform the changes and select to set current project as Default. This will change the default file that is loaded when the software normally opens.
Deep FND
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